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We moved into Belterra a year and a half ago while it was still owned by Lincoln Properties. We LOVED it then. It was a great price, grounds were well taken care of, and the office staff was amazing. However, since the new owners came it has been horrible. They are terrible at communication, there seems to be a large staff turnover, and they are constantly leaving warnings for simple things. They ripped up all the beautiful magnolia trees and spent about a month repainting the exterior exactly the same color. When it didn't need to be repainted. One time, without any sort of notification, I had maintenance show up on my third floor balcony. They had simply climbed a ladder over and were peering into my apartment. When I contacted the office regarding my concerns over this the woman simply giggled and said oops sorry. Recently they decided they were not going to take money orders for rent anymore, which wouldn't be a problem since we normally pay by credit card, however our balance wasn't showing up on our account. When we contacted them to let them know it wasn't letting us pay since the balance wasn't showing, they said no problem they would fix it, but then still charged us a late fee. Our rent has consistently increased as well. For the price we are paying there are many more apartments in the area that are nicer and with better staff. Don't waste your time or money here.



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